Shipping Policy

At UseSmart, we aim to deliver your orders safely and on time.

🚚 Shipping Coverage

  • We offer FREE shipping across India

  • Delivery is available to most serviceable pin codes

⏱ Order Processing Time

  • Orders are processed within 1–2 business days

  • Orders placed on Sundays or public holidays are processed on the next working day

📦 Delivery Time

  • Metro cities: 3–6 business days

  • Other locations: 4–8 business days
    Delivery timelines may vary due to courier delays, weather conditions, or remote locations

🔄 Shipment Tracking

  • Once shipped, tracking details will be shared via SMS or email

  • Tracking updates may take 24 hours to become active

📍 Address & Delivery Attempts

  • Please ensure the delivery address and contact details are correct

  • Couriers will attempt delivery up to 2 times

  • Orders not accepted or undelivered may be returned to origin (RTO)

❗ Delayed or Failed Delivery

UseSmart is not responsible for delays caused by:

  • Incorrect address or phone number

  • Customer unavailability

  • Natural or logistical issues beyond our control

📩 Contact Us

For any shipping-related questions, contact UseSmart support. We’re happy to help.